Softway Consent Notice
Dear Data Subject/Principal,
At Softway (hereinafter collectively referred to as “Softway", "we", "us", "our"), we are deeply committed to safeguarding your privacy and ensuring the security of your personal data. Your privacy is of utmost importance to us, and we are dedicated towards safeguarding your personal data. For comprehensive details on how we collect, use, and protect your personal data, please refer to our Privacy Notice available on our website. By continuing to use our services and providing your personal information, you consent to its collection, processing, and storage as outlined in this notice. In strict adherence with the US California Consumer Privacy Act of 2018 (US CCPA), Canada Personal Information Protection and Electronic Documents Act, 2000 (Canada PIPEDA), EU General Data Protection Regulation, 2018 (GDPR), Indian Digital Personal Data Protection Act, 2023 (DPDPA), and all other applicable laws, this consent notice aims to provide clarity on our data practices and inform you of your rights regarding your personal data.
1. Data Controller
Softway is the Data Controller responsible for the collection and processing of your personal data. We rely on your consent, which means that we collect and use your personal data only when you have given us your permission to do so, ensuring transparency and compliance with applicable laws. If you have any questions or concerns about your personal data or this consent notice, please contact us at DPO@softway.com
2. Purpose of Data Collection and Processing on the Website (https://www.softway.com/)
2.1 We take explicit consent to collect and process your personal data to respond to your queries or requests submitted via Contact Us and Schedule a Consultation section on our website. This includes using your contact details (such as your full name, phone number, email address, and company name) to provide accurate and relevant responses based on your interest in our products or services.
2.2 We take explicit consent to use your personal data to share relevant updates about our products, services, or features. These updates are tailored to your expressed interests or previous interactions with Softway, submitted via Contact Us and Schedule a Consultation section on our website.
2.3 We take your explicit consent, when you submit the form via the Contact Us or Schedule a Consultation section on our website, to send future marketing communications from Softway. These may include newsletters, product announcements, service updates, or invitations to events. You may opt out of such communications at any time by using the unsubscribe link provided in each message.
2.4 When applying for a job through our Careers section, you will be redirected to submit your application via Freshteam. They collect and process your personal data for the purpose of managing the recruitment process. To understand how Freshteam collects, uses, and protects your personal data, we encourage you to visit their Privacy Notice.
3. Types of Personal Data Collected
3.1 Contact and Business Information – First name, last name, phone number, email address, and company name collected through website forms for communication, business development, and service delivery purposes. This data is used to respond to your queries, share relevant updates about our products or services, and send future marketing communications where consent is provided.
3.2 Recruitment Information – Full name, email address, phone number, resume, employment history, educational background, current and expected CTC, and any other information voluntarily submitted through the application form. This data is collected via Freshteam and used for assessing your suitability for current or future job opportunities and maintaining recruitment records in compliance with applicable laws.
4. Legal Basis for Data Processing
The legal basis for processing your personal data is your explicit consent, as required by the Article 4(11) of EU GDPR, Section 6.1 of Canada PIPEDA, Section 1798.40(h) of US CCPA and Section 4(1)(a) of DPDPA. By providing your consent, you agree to the sharing and processing of your data for the purposes specified in this notice. The regulations specified above required the consent collected should be free, specific, informed, unconditional, and unambiguous with a clear affirmative action and shall also be freely revokable by the Data Subject/Principal.
5. Data Retention
5.1 We retain your personal data for as long as necessary, in accordance with applicable laws, to respond to your queries, share relevant product or service updates, support ongoing service delivery, and send marketing communications. Data is also retained to comply with legal obligations and fulfil contractual requirements.
6. Your Rights
As a Data Subject/Principal, you have the following rights:
|
Canada PIPEDA |
US CCPA |
EU GDPR |
India DPDPA |
|
Right to be Informed |
Right to Know/ Be Informed |
Right to be Informed |
Right to Access Information |
|
Right of Access |
Right to Access |
Right to Access |
Right to Correction and Erasure |
|
Right to Correction/ Amendment |
Right to Correct |
Right to Rectify |
Right to Grievance Redressal |
|
Right to Erasure |
Right to Delete |
Right to Withdraw Consent |
Right to Withdraw Consent |
|
Right to Withdraw Consent |
Right to Opt-Out of Sale/ Sharing |
Right to Erasure (Right to be Forgotten) |
Right to Nominate |
|
– |
Right to Limit Use of Sensitive Personal Information |
Right to Restriction of Processing |
– |
|
– |
Right to Data Portability |
Right to Data Portability |
– |
|
– |
Right to Non-Discrimination |
Right to Object to Processing |
– |
|
– |
– |
Right to Object to Automated Processing |
– |
For detailed information on how to exercise your rights, please refer to our Privacy Notice Privacy Notice and submit a request via the Data Subject Rights (DSR) Webform.
7. Withdraw Consent
You may withdraw your consent at any time by contacting us via:
- Email: DPO@softway.com
- Phone: +1 (281) 914-4381
- Mail: DPO@softway.com
Upon receipt of a request for withdrawal of consent, the request will be acknowledged without undue delay. Identity verification will be required for all such requests using valid identification documents. Once verified, the request will be processed promptly, and all processing activities based on consent will be terminated within a reasonable time. You will be notified upon completion, and a record of the withdrawal will be maintained to ensure compliance.
NOTE: Upon withdrawal of your consent, Softway will stop processing your personal data for the specified purposes. However, we may continue to retain your personal data as required to comply with legal or regulatory obligations. Please note that any processing carried out before the withdrawal will remain unaffected, and your data will be securely deleted once the applicable retention period has expired.
8. Changes to this Notice
We may update this consent notice from time to time to reflect changes in our data processing practices. Any changes will be posted on our website, and the revised version will be effective immediately.
Thank you for your trust and cooperation. If you have any questions or concerns about your data, please do not hesitate to contact us at DPO@softway.com