Free webinar!

Why reliable leaders make better strategic planners.

Free webinar!

Building excellence through Reliable Leadership.

Processes, procedures & technology can only take you so far.
Reliable leadership can take you the rest of the way. 

In our third installment of the Reliable Leadership Webinar Series, we're joined by Baldrige National Quality Award winner, John Kueven, to breakdown the relationship between Reliability and Operational Excellence.

This event has passed.

View the recording here

 

Is everyone bought into your latest strategic initiative? Having the why matters.

Now more than ever, healthcare and healthcare adjacent organizations are needing to pivot and improve their strategic foothold. Join us in our engaging webinar bout why (and how) reliable leadership improves strategy—
from planning to execution.

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Meet your webinar hosts:

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Rod Brace, Ph.D., MBA
Founding partner, Relia Healthcare Advisors

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Michael Shabot,
MD, FACS, FCCM, FACMI

Founding partner, Relia Healthcare Advisors

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Frank Danna
Director of Culture & Seneca, Softway

With featured guest:


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John Kueven, MSHA, MBA, RN, FACHE
CEO of Paulding Hospital

Recipient of the Baldridge Award

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Josh Ettinger

Vice President, Consumer Experience
Kaiser Permanente, Northern California

Here's what you can expect from this free webinar:

What

What is the relationship between reliable leaders and operational excellence?

High reliability organizations operate differently, simply put, they care for people better (patients and employees alike). So what principles of reliability motivated and supported our guest, and Baldrige Award winner, to achieve such a status?

Why

Why is (reliable) leadership foundational to operational excellence?

Achieving operational excellence is usually focused on process, procedure, and the technology that gets people from A to B. But more importantly: Why do the behaviors and reliability of leaders matter equally?—if not more?

How

How can I instill principles of high-reliability in others?

John Kueven’s transformation was intentional and impactful in achieving excellence. But reliable leaders don't lead in a vacuum—you have to bring everyone along with you. So, how can you influence and develop reliability in others?

Meet your Softway host

Softway is the company bringing humanity back to the workplace. As a co-host of Seneca Leaders, Frank has traveled the globe helping over 1,400 leaders become the most effective forces for their teams.

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Frank Danna
Director of Culture & Seneca

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Facilitated by our culture expert.
Vetted by healthcare leaders.

They’re not just our co-hosts, they’re our partners.

We’re proud to partner with Relia Healthcare Advisors. With a combined 100 years of healthcare experience, Relia provides the real-world healthcare expertise to bring our empathy-driven guidance to the clinical world.

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Experience our unique approach

This high-impact 60-minute webinar will dive deep into practical tools and inspiring new approaches to transform the way you lead. RSVP today!