We're Softway. We are an independent digital agency with offices in Houston, TX and Bengaluru, India. We do work we're proud of. Work that makes an impact on our clients' business and, hopefully, the world. We do it by bringing bright people together from all walks of life and every imaginable background, letting them loose on a challenge, and giving them the freedom to explore the possibilities.
WHO WE WANT:
We’re looking for a Junior UX Strategist with some experience across a wide array of UCD activities and deliverables with proven strong interaction design skills to join our Houston team. The following items should sound like you:
You love untangling raw data and seemingly disconnected processes to solve undefined problems into clear actionable interface strategies. Your conclusions are logical and anticipate obstacles while considering the different yet relevant approaches.
You think about the end-user, client and internal teams of your designs, emails and strategies when crafting how to share your ideas. You focus on how you can make understanding your message simpler, better, and more enjoyable—no matter the medium, size or scope of the project.
You don't wait for others to tell you what to do—you identify ongoing and future needs of internal and external client and project needs. You strive to remedy the root causes before it develops into a problem.
Great work works. But to get to great work, you have to take a few punches in the creative gut once and a while. The bar is high here and we all help each other raise it every day.
You know that you’re working with domain experts so you are giddy at the opportunity to learn from them to ensure that the decisions that anyone in the group is making are feasible and ideal.
You are going to research, design and test lots of different things for very different clients at Softway. You should get just as fired up about creating a biometric time tracking mobile app as you do designing a corporate intranet. We do it all.
You recognize the importance of persuasive communication and take a proactive approach to communicating internationally by utilizing the most effective medium based on the message. Specifically, in person, you listen attentively and complement your message with empathetic body language and tone.
WHO WE DON’T WANT:
We want to save your time and our time, so here are a few things we don’t want in a Junior UX Strategist. If any of these things sound like you at all, please do not apply. This is not the place for you.
WHAT WE EXPECT OF YOU:
As a Junior UX Strategist at Softway, we expect you to:
WHAT YOU’LL WORK ON:
Like a good, healthy, slightly crazy agency, we work across channels and media for our clients, so you’ll design a bit of everything:
Fully integrated campaigns as well as standalone pieces like websites, emails, apps, display ads, intranets, etc.
Focusing on the end user to provide the best experience possible. Understanding of user’s task and environments using an iterative process to evaluate and share user goals and expectations.
Strategy and UX are closely aligned at Softway; the digital strategists work with UX Generalists to define personas, interpret data, conduct research and outline a digital strategy in client appropriate mediums.
We will only consider applicants who include a resume and a link to a digital portfolio.
If we choose to begin the interview process with you, we may be giving you an interaction design assignment and we typically go through multiple rounds of interviews. (We have to get to know you and you have to get to know us—it has to be the right fit for everyone.)
WHY SHOULD YOU WORK AT SOFTWAY?
Softway is an agency that’s truly a special place to call home. It’s hard to explain. Just visit a few times, and you’ll see.
While there are egos here, none are too big for the organization. We’re ambitious, not pretentious. We all have each other’s backs.
We push each other to do things differently, to learn a new skill, to share a success. We push you, but we won’t let you struggle.
In a perfect world, the lines between the two are blurred. We like to keep it light around here.
You’ll get a competitive salary. Paid time off. Full benefits.
At Softway, we’re always looking for fresh new additions to the team. If you haven’t had a chance yet, get to know us a little better by exploring our site. Like what you see? Then we want to know more about you, too. Fill out the form or email us at email@example.com or firstname.lastname@example.org
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